Refund & Return Policy
Refund & Return Policy
COPYRIGHT & TRADEMARK NOTICE
Unless stated otherwise, all materials on this site — including text, design, logos, graphics, icons, and images — are the exclusive property of PROXIMA.
Copyright © PROXIMA. All Rights Reserved.
No content may be copied, reproduced, modified, uploaded, posted, or transmitted without written permission.
Unauthorized use may result in civil or criminal penalties.
CREDIT CARDS
We accept major credit cards.
Buyer must provide accurate billing information.
Incorrect billing information may delay order processing.
Credit card charges will appear as PROXIMA-US.COM.
A processing fee may apply.
LINKS TO THIRD-PARTY SITES
This website may include third-party links.
PROXIMA is not responsible for external site content or operations.
ORDER ACCEPTANCE POLICY
Order confirmation does not equal acceptance.
PROXIMA reserves the right to accept or decline orders for any reason, including limiting quantities.
OUT-OF-STOCK PRODUCTS
If an item is out of stock:
We will notify you
You may cancel the order before it ships
Most items ship the next business day.
PRIVACY
We keep your personal information private and secure.
When placing an order, you provide:
Name
Email
Address
Phone
Payment details
This information is used to process your order and communicate updates.
PRIVACY ON OTHER WEBSITES
Third-party websites have independent privacy policies.
Orovia Wellness is not responsible for their actions.
SHIPPING POLICY
Orders received before 2 PM CST typically ship the same business day, if in stock.
We cannot guarantee delivery dates — shipping times are estimates.
We encourage timely orders to avoid delays.
SHOPPING CART & PLATFORM NOTICE
WooCommerce is not responsible for the business operations or content of this store.
All products, descriptions, and promotions belong solely to PROXIMA.
TAXES
We charge applicable sales tax based on state laws.
For orders shipped elsewhere, the Buyer is responsible for local taxes.
TYPOGRAPHICAL ERRORS
If a product is listed incorrectly due to pricing or typographical errors:
PROXIMA may cancel the order
Refunds will be issued if the card has already been charged